Privacy policy

Privacy policy

by divya

Divya Parekh Terms of Service
1. Terms
By accessing the website at http://www.divyaparekh.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Divya Parekh ‘s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Divya Parekh ‘s website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Divya Parekh at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
The materials on Divya Parekh ‘s website are provided on an ‘as is’ basis. Divya Parekh makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Divya Parekh does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations
In no event shall Divya Parekh or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Divya Parekh ‘s website, even if Divya Parekh or a Divya Parekh authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials
The materials appearing on Divya Parekh ‘s website could include technical, typographical, or photographic errors. Divya Parekh does not warrant that any of the materials on its website are accurate, complete or current. Divya Parekh may make changes to the materials contained on its website at any time without notice. However Divya Parekh does not make any commitment to update the materials.

6. Links
Divya Parekh has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Divya Parekh of the site. Use of any such linked website is at the user’s own risk.

7. Modifications
Divya Parekh may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of NC and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Privacy Policy

Your privacy is important to us. It is Divya Parekh ‘s policy to respect your privacy regarding any information we may collect from you across our website, http://www.divyaparekh.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Getting Ready for the GDPR

In compliance with the GDPR, a hosting company like us has two responsibilities – to protect the personal data we collect from our clients upon sign up (name, email, address, password, billing data) and the data our clients collect from their clients and host on our servers during their usage of our services. We have to guarantee that we collect, store and work with our clients’ data in a legitimate way and that our clients are informed how exactly we do that. On the other hand, we have to provide sufficient guarantees and undoubted transparency as processor on the way we store the data our clients host on our servers on behalf of their clients.

Even though we have always been acting in accordance with the principles of the GDPR, there is still work to tidy up the processes we follow and comply with the letter and spirit of the law. So here is a list of the major things we are going through and why they matter.

1. Terms of Service and Privacy policy updates

The GDPR says we have to inform clients what data we collect about them and legitimize how we use it afterwards. The good news is that we collect only the minimal set of personal data that is required to deliver the hosting service. For example, we collect your physical address for invoicing and tax purposes. We may collect your credit card data because we need to bill you upon purchase. We collect your email because we need to contact you regarding your orders, the status of the services, important functionality updates and, where you have consented to receive such communications, contact you with newsletters and promotions. We use cookies because they help us show relevant content to our website visitors and advertise based on these interactions. We don’t use any of the data collected for profiling or other secondary purposes and we do not sell it to anyone.

As per the GDPR requirements, our new Privacy Policy will fully describe why and how we collect and process personal information and any client, existing or new, would be able to validate that we handle this information carefully and sensibly.

Create annexes to contracts with external providers

Some of the services we sell are provided by external partners – domain registrars like Tucows and Open Provider, GlobalSign for SSL certificates, Cloudflare for CDN and others. They need the client’s data so they can deliver the service.

What we are making sure is that our partners adhere to data protection obligations and responsibilities to the protection of your data the same way we do. This happens by adding annexes to our contracts with these providers where we define their responsibilities as per the GDPR.

Internal procedures and access-control enhancements

Our operations are designed following the “security and privacy by default” and least privilege principles. What we are doing in line with the GDPR is auditing and enhancing the security levels and adding new procedures where it is required by the new regulation. For example, we are strengthening our personnel background checks and extending our confidentiality agreements. We enhance our security and incident management procedures with new ones that are in tune with the breach response requirements of GDPR. Another new procedure  we introduced is working only with partners that are GDPR-compliant.

Prepare a new data processing agreement

Many of our clients operate with the personal data of their clients – they take orders, they collect emails through sign up forms, they process credit cards, and more. The client controls the data and how that data gets collected and used, but we store it on our servers hence take part in its processing. The new data processing agreement will regulate our processing of that data only for the purposes of delivering the hosting service and resolving technical inquiries and no other secondary functions, which has always been the case. Providing the agreement to our customers we guarantee we are a trusted partner, committed to the principles of transparency, and we meet our obligations under GDPR adequately.

6. Right to be forgotten

Under the GDPR every client could request “to be forgotten”, meaning all their data has to be deleted and never used again, except in certain circumstances, which may include having to keep processing your personal information to comply with a legal obligation. An example of such obligation is the requirement to keep a copy of all invoices to comply with financial and tax legislation.

7. Right of access, update, portability and withdraw of consent

As a client you can log into our online billing portal and see what data we store about you, update it and, where we rely on your consent for processing the data, you can withdraw your consent to that use.

This policy is effective as of  May 25,  2018.

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